At A Globia Creations, your satisfaction is our priority. We offer a 14-Day Return Policy for all products purchased through our online store.

Accepted Reasons for Returns:

We accept returns only in the following cases:

• Damaged Product
  
  
• Manufacturing Defect
  
  
• Incomplete Product
  
  
• Incorrect Product
  
  

The 14-day window begins from the date of delivery, as confirmed by our logistics or courier partners.

How to Initiate a Return:

To process a return, please share two images:

1. A clear photo of the damaged/defective part
   
   
2. A photo of the entire product
   
   

You can initiate the return by:

• Visiting our Contact Us page
  
  
• Emailing us at help@aglobia.com
  
  

 

Return Policy Highlights:

• We are fully responsible for what we sell. If you receive a damaged, defective, incorrect, or incomplete product, please notify us within 14 days for a 100% refund or replacement.
  
  
• We offer hassle-free pickups via courier for eligible returns. You do not need to pay any courier or shipping fees for return pickups.
  
  
• For non-furniture products, you can also request a return or replacement at any of our participating outlets.
  
  
• All returned products must be in original condition, including packaging, tags, and invoice.
  
  

Important Guidelines:

• Any issue must be reported within 48 hours of delivery or assembly, via email, phone, or WhatsApp.
  
  
• If the package appears tampered or damaged at the time of delivery, kindly refuse the delivery and contact our Customer Care at 7020482797 or email help@aglobia.com with your Order ID.
  
  
• We do not accept returns or exchanges of gift vouchers.
  
  
• A Cash on Delivery (COD) convenience charge is applicable and non-refundable.
  
  

Returns / Exchanges via Courier:

• Replacements will be processed only for products of equal value.
  
  
• Refunds are issued only after the returned item is received, inspected, and confirmed to be unused and in original packaging.
  
  
• Once verified, we’ll process the refund/replacement within 7–14 days of receipt.
  
  
• For Tier 2 and Tier 3 locations, additional time may be required.
  
  

Refund Methods:

• Prepaid Orders: Refund will be credited to the original payment method.
  
  
• COD Orders: Refund will be issued via cheque. The customer must share the necessary bank details for the cheque draft. (Note: COD refunds may take 7–8 days to process. We recommend using prepaid payment for faster processing.)
  
  

Need Help?

📞 Customer Support: 7020482797 (10:00 AM – 7:00 PM, Monday to Saturday)
📧 Email: help@aglobia.com
🏭 Address: A Globia Creations, New Plant, Near Adama Godown, V Trans Garage, Wardhamna Suraburdi, Nagpur – 440028

Order Cancellation Policy

Changed your mind? You can cancel your order (or part of it) within 24 hours of order       confirmation or before shipment, whichever comes first.

• If cancellation is requested after dispatch, applicable cancellation charges will be deducted.
  
  
• Please contact our support team for cancellations via help@aglobia.com or call us at 7020482797.
  
  

⚠️ Note: We are currently not accepting B2B orders through our online platform.